FAQ

Good questions, real answers.

01What types of MVA leads do you offer?

Three formats: real-time lead forms delivered to your CRM, live transfers connected straight to your intake team, and signed retainers delivered with the agreement already executed. Most firms start with one and add the others once they see conversion data.

02Where do your leads come from?

From our own search, social and display campaigns that drive accident victims to compliant intake funnels we build and operate. We don't buy and resell traffic from third-party networks, so we can tell you exactly where every claimant originated.

03Are these exclusive leads?

Yes. Every lead is sold once, to one firm. It is never shared, recycled into another buyer's feed or resold later.

04Are you an aggregator?

No. Aggregators pool inventory from many vendors and pass it along. We generate our own leads, screen them ourselves and deliver them directly — which is how we can guarantee exclusivity and replace bad leads without argument.

05What case types do you generate?

Motor vehicle accidents are our core: auto, rideshare, commercial truck, motorcycle and pedestrian claims. Ask us about other personal-injury case types in your market.

06How are leads qualified?

Each claimant is screened for an injury, an accident where they weren't primarily at fault, a recent incident date and no existing attorney. Contact details are verified, and TCPA consent is captured and stored with every record.

07Can you filter for medical treatment within 30 days?

Yes. Treatment-within-30-days is one of the most common filters we run. Tighter filters lower volume and raise cost per lead, and we'll show you that trade-off before you commit.

08How old are the accident leads?

Leads reach you in real time, usually less than a minute after the claimant submits. The accident itself is typically recent; you set the maximum incident age in your criteria.

09How do live transfers work?

Our intake specialists confirm the claimant's details on the phone, then warm-transfer the call to your intake line. You speak to a ready, qualified prospect, not a voicemail or a cold callback.

10How long is your team on the phone before transferring?

Usually two to four minutes — long enough to confirm the accident, injury and attorney status, and short enough that the claimant is still engaged when your team picks up.

11What happens if a lead is invalid?

Flag it from your dashboard or email us. Wrong numbers, duplicates, claimants who already have an attorney and leads outside your criteria are replaced free of charge.

12What is your credit or replacement policy?

Invalid leads flagged within 7 days are replaced or credited to your account, whichever you prefer. There's no minimum contract and no fine print designed to make credits hard to claim.

13What if our cost per signed case is too high?

We review your numbers with you every month. If cost per signed case is drifting, we adjust filters, delivery format or intake timing — and we'll tell you honestly if a market isn't working.

14Can you integrate with our CRM?

Yes. We deliver into Filevine, Litify, Lawmatics, Clio Grow, Salesforce and most other systems via native integration, webhook or email parsing. Setup usually takes a day.

15How do we start?

Take the 60-second qualification survey, then book a strategy call. We'll confirm availability in your market, agree on criteria and volume, and can have leads flowing within a few days.